Great Service!!! Jason and his Team are truly an amazing group of “Good Guys” always there to help with your vehicle needs. I’ve been coming here for service for years along with my whole family and many friends too, Need a car? Go see Adam in the sales department for all your used car purchases!! Leon in the service department is great to deal with for all vehicle maintenance needs too!! Just an overall amazing place for automotive purposes!!
Mat Cohen17 Jan 2022
Nice used car dealer nice to talk to , no pressure , good selection of cars /suv's , not many pickup when I was there. I didn't buy from them , but a family member did, she was treated well and was very happy with the whole transaction. No issues with the SUV she purchased. Above average for used car dealer and even some new car dealerships. I am actively look for a Corvette and would not hesitate to purchase one from good guys auto.
2 121 May 2021
Bought my car from here about two weeks, these guys are great! Adam and Jason are both great and knowledgeable. I didn't feel pressured at all to buy and Adam was transparent about everything. I love the car and I have been telling my friends and family about this place. Thanks again Good Guys!
Michael Prendergast22 Apr 2021
After taking my 2016 Audi SQ5 in for alignments and mounting/balancing both my summer and winter wheels/tires over the past 2 years I have to say, Jason and the team at Good Guys are truly the best. There are always friendly faces at the front desk, and the shop has been flexible in working around my schedule to get my vehicle in for service. It's nice having an independent shop/dealership with a no-pressure, no-upsell environment. Pricing and service easily blow the Audi dealership out of the water. My mind is at ease knowing I have a reputable shop, filled with friendly, knowledgeable, professionals located practically around the corner if I need them in the future.
Michael Rouze12 Apr 2021
I had just bought a 2013 BMW from Good Guys. great customer service and sales representatives. Was brought in for a quick minor electrical issue. The Bimmer drives amazing again and I couldn’t be happier with the professional service of Good Guys. Highly Recommended if you are looking for service done to your car or looking for a car.
michael hary23 Feb 2021
My experience with Good Guys Auto House was fantastic. Adam and the whole team go the extra mile when it comes to providing their customers great service- so much so that I am writing this review months removed from buying a vehicle. I would strongly recommend Good Guys to anyone looking for transparency in the car-buying process. Will be a repeating customer.
Noah Lohman23 Feb 2021
My son was looking for a car. We found the car he wanted at Good Guys Auto. Jason got him into a dependable & safe car that would last him for many years. We had a minor issue which they took care of right away. Jason also took the time to show him how everything works in the car. They went above & beyond on this sale. I bought many cars over the years & by far this is the best dealership I have ever dealt with. We will definitely be back....A++++++
Drew Rose05 Feb 2021
My son brought his 2012 Ford Focus in for repairs in June, 2020. They went through and inspected the car and reached out to us with questions. I was very pleased with their contact, the questions they asked to help them determine/diagnose the problems and find a resolution. I never felt rushed or that we were being upsold for something that wasn’t needed. I feel that the value I received and the pricing were worthwhile. I have no reservations about recommending this establishment to others.
Cheryl Beauchene30 Jun 2020
Another excellent service appointment on my A4. I schedule an appointment within 48hrs of calling and my front brakes (which were warped) were replaced the same day I dropped it off. The team even took care of some other small adjustments for me and also provided a full inspection. The car drives drastically better than before. I would recommend them to anyone who needs honest, reliable work done to their cars. Small or large jobs, they can do it all.
Gerard Gustafson09 Apr 2020
Before coming to Good guys auto, I have never purchased a car before. Adam and Jason are very helpful and honest and will make the buying process very easy and stress free. If anyone is looking to purchase a used car, check this place out first. They’re willing to help in any way, shape or form. 100% recommend
Ryan Ho15 Mar 2020
I needed a reliable Subaru Forester for my wife and 2 daughters but with today's high prices for a new one, it was out of our budget. After several weeks of searching through the tri-state area, we thought that we will never find a used Forester that was in good shape. Then we went to see a 2005 Forester XT at Good Guys Auto House in Southington, CT. We met Dylan and Jason and we automatically felt welcomed to their establishment. Dylan showed us the car and spoke openly in detail about its history. We went for a test drive and took our time questioning Dylan and looking over the car. We came back next week to purchase the car and they did a full mechanical inspection and replaced the battery, rear brake rotors/pads and a full timing belt / water pump kit!. To top it off, they also detailed the car (polish and wax). It felt like we were picking up a new car! this is the first time I purchase a used car that did not need anything - nada - nilch - zero! it even had a full tank of gas! In total and to put it in simplest terms, Dylan and Jason not only live up to the Good Guys name. We believe they surpassed it! two weeks have passed by and we could not be happier with our car.
Mario C05 Feb 2014
Experiences - we service over four vehicles & bought 2 vehicles from Jason. The last of the honest car dealers. Stands behind what he sells & when they have U at their mercy, you know unless your a mechanic , you can trust they'll help you out. Jason really cares about what he does & trickles down. It seems the secret is already out because they've been very busy. Thanks for the help- Michael Mirmina
Michael Mirmina10 Feb 2016
No pressure to buy, friendly staff, excellent quality vehicles. A little anecdote: My grandfather went with me to look at the cars and little did we know - he had met the sales rep Adam earlier that same year! He offered my grandfather, who he met at the convenience store my grandpa works at, a free cover for his vehicle because he saw that they owned the same car and Adam no longer had need for his. Who makes that kind of gesture to a stranger? These genuinely are good guy, as the name implies. It's a big part of what made me decide to buy my car here - that and the immaculate records on the free carfax.
Christy Matthews09 Feb 2016
I commend Auto House of Southington for their great service and goal of total customer satisfaction. Very happy with the vehicle I purchased and the fair price I paid. Rob had me on the road with my new vehicle within a few hours. These guys are fantastic. Highly recommended!
Patricia Larsen07 Jan 2016
A+ FANTASTIC EXPERIENCE. The owner and sales staff are very knowledgable and professional. No pressure to buy; excellent prices. We test drove and purchased an '08 Mini yesterday afternoon; Good Guys made the process very simple (we were buying from out of state). The car was perfect (exactly as advertised on their website) plus our Mini came with a 60 day Full Warranty. Before we left, they cleaned the car and filled the gas tank. Our experience at Good Guys was terrific and we highly recommend them to anyone looking for a vehicle.
Paul Vedier05 Jan 2016
GREAT STAFF AND EXCELLENT SERVICE From the sales staff to the mechanics that work in the shop, the people at Good Guys Auto are just that - good guys. They are friendly, knowledgeable, and very helpful. I bought a 2011 Nissan Versa from them, and from the minute I walked in the sales office, I knew I had made a good decision. The sales staff are friendly and acccomidating, and do not pressure you to buy a car like some other dealerships do. The repair shop mechanics explain everything in a straightforward manner, and fix anything in a short and convenient time frame. I will definitely go back to Good Guys again when I need to purchase another car, and I highly recommend checking them out.
Kevin Swenson08 Feb 2017
The Good Guys are very nice, pleasant folks who will make the car buying experience as good as it can be. Bought a 2013 Cadillac CTS, had a minor service issue and they took care of it promptly. They go out of their way to make sure you are satisfied and follow through with promises. I recommend buying a used car from these guys.
Kenneth Gumbulevich07 Dec 2016
My husband and I just purchased our fourth vehicle from Good Guys and I cannot say enough about the excellent service we have received. From the purchase to routine maintenance and beyond, Jason and his team are always a pleasure to deal with. I will continue to recommend Good Guys Auto House to all my family and friends. Thanks Good Guys!!
Desiree Furnari01 Feb 2017
I recently purchased a 2011 Silverado LT Z71 4X4 crew cab from them, and I couldn't have been more pleased. I LOVE my new truck! Adam made the whole experience enjoyable, and stress free. My mom and I went to go look at it a couple of Saturdays ago, and Adam was there. I introduced myself and told him I was there to look at the red Silverado. He said "Sure. Let me grab the keys." Now, it's sitting in my driveway. It has everything I wanted plus more. The price and mileage on the truck made buying it a no brainer. The price was well within my budget, and the mileage is low enough, that I should get many good years out of it. I would definitely buy another car, and especially truck from Adam and the guys at Good Guys again. I would highly recommend them to friends and family in the market for a good quality used car or truck
06MaximaOwner15 Dec 2016
Great Place! I have bought 2 cars the past year from them. Great service no car salesmen scams here. They make sure the car is tip top shape before it leaves and if you do find something they are right on top of fixing it. Even had work done on my other cars there to. Jason, Adam & Dean are great.
Robert Schneider08 Feb 2018
HIGHLY RECOMMEND GOOD GUYS AUTO HOUSE. I have known Jason for over 9 years and Good Guys is the perfect name for his business because he really is a good guy. I recommend him and his business to anyone I know looking for a car or anyone looking for a reliable mechanic. Being a single mom of 3 kids with limited knowledge about vehicles, I needed a mechanic I could trust and I am so glad I met Jason. I know that when I have an issue with my vehicles, I can trust him to give me an honest answer on the issue and a fair price on the repair. He always goes above and beyond to make my repairs easy, affordable and convenient. My kids have all purchased their first vehicles from Good Guys when they reached driving age (one 9 years ago, one 3 years ago and one just last week). Adam and Jason were helpful, pleasant and knowledgeable during the search for a vehicle and made the buying process enjoyable. I bought my last vehicle from Good Guys and they are in the process of finding me a vehicle now. I know that they will not sell me something unless they would be comfortable buying it for themselves and that is very comforting. Wendy
W Penn12 Jan 2017
What an absolute amazing Auto Garage!!! The Whole Good Guys Team are by far the nicest you'll meet!! Everyone is so friendly Highly Recommend all my friends and family to have their Vehicles serviced here at this fine establishment and it's location is so convenient, right off 84 off of Queen Street very easy to get to!! Jason the owner is such a great guy to work with he's very very knowledgeable when it comes to anything with a motor. Adam and the sales team 5 star rating absolutely amazing!! Dean in the service department wow what a great knowledge guy and gets you in as soon as he can to get you in and out and drive away worry free knowing you have the GoodGuys who know their stuff on the Job!!
Matt Cohen02 Jan 2018
My girlfriend Ashley and I decided to trade in my 1999 Camry and get an 08 Lexus RX 350. Definitely went to the right place! Everyone at Good Guys helped make the process very smooth and easy. Within a week we were in our new car and couldn't be happier! The customer service was outstanding. They made is so easy all we had to do was show up and sign papers and the car was ours. After we bought the car we realized one of the headlights was out. We called Good Guys and they went above and beyond to help get it fixed! Not only did they loan us a rental car while repairing the headlight they delivered the car when it was ready! We are highly satisfied with how Jason, Adam and Matt took care of us. If you're in the market for a car, go see Good Guys! They won't let you down! A+
Jeremy Gilley01 Jan 2016
What a great place. No haggling to get the lowest deal. They are straight up with you and offer the 60 day warranty. They went through my truck and replaced parts that still had life in them. Also offered to deliver the truck to me at my job because I was working double shifts and wanted my new vehicle so bad. Great people and even better service. Pleasure was all mine. Keep up the great work.
Jeremy Musa09 Feb 2018
During the summer I started researching, comparing years to miles to price. I was looking for a Honda Pilot. I came across one here. Took a ride on my motorcycle on a Sunday to check it out. I knew it was the one. I returned Monday and spoke with Adam. Zero pressure and very friendly. I was driving it that week. It's now January and want to share how happy I am with my Pilot and my purchase. I Highly recommend Good Guys Auto House. I'd like to thank Adam, Dean and the shop. We currently have our eye on a CR-V they have for my girlfriend.
M McGee01 Mar 2018
I'm new to town and needed to find a new garage to have some major work done to my wife's subaru legacy. The team at Good Guys made us feel comfortable from the first phone call all the way through the project. They even provided my wife with a loaner while her car was being fixed. I can't recommend their services enough. High quality work, excellent pricing and full transparency on everything - what more can you ask for?
Gerard Gustafson14 Dec 2017
We purchased a used Subaru from Good Guys. The sale process was very smooth and they were very helpful without all the hassle you get when buying a car at a dealership. Although the vehicle was in pretty good condition, we still had our local garage check it out since they would be servicing it. They did identify items that should be corrected. We took their information to Good Guys and they addressed every single item per their warranty - no hassle! We highly recommend them for anyone interested in getting a car from them.
Debra Ward15 Feb 2018
What a great car buying experience! I had been searching for a 2007 Prius with low mileage and I even test drove a few at other dealerships. Then I saw the listing at Good Guys Auto and I checked out their reviews. They not only let me test-drive the car, they also let me take it to the Midas down the street to have a 19 point used car inspection with the Carfax in hand. Everything that Midas found, Good Guys fixed, including a new set of tires. Adam was a delight to work with and honest. He followed through on everything he said he would do. And the detailing was top notch. They even buffed out some small scratches on the passenger side door. By the time my car was ready, I felt like I was buying a new car instead of a used car. None of the other dealerships made me feel as valuable a customer as Good Guys did. It’s tucked back off the road so if you miss the first sign you can go into the second entrance and drive around to the back. Everyone I spoke to was professional and caring. They truly lived up to their name!
Thelma Raney22 Nov 2018
@ Good Guys Auto I always come out happy they go beyond the situation and get stuff done the right and professional way and they always make you feel like family these guys are the best nothing like feeling right at home while getting your car or truck worked on .. wouldn’t go anywhere else thank you Good Guys..!!
Big Lu23 Nov 2018
Recently bought a GMC Yukon here after searching around for a couple months. Nothing but good things to say about the entire experience at Good Guys. Adam and Jason could not have been more helpful. Rare to find used car dealerships that are as honest and easy to deal with. I would recommend them to anyone looking for a reliable used vehicle. We will be coming here first for our next vehicle purchase.
Chris DeVaux22 Nov 2018
I came from Waterbury to have a clutch installed. Straight forward and got the job done no issues at all. I don't bring my cars any where and usually do my own work but, Good guys auto did an awesome job and i see why they are just about 5 stars. Professional and good people from the conversations I've had with them. Dean in the service department and Jason the owner through e-mail down to the mechanics
jonny stank25 Jan 2019
These guys are great. The owner is a mechanic and guarantees his cars for mechanical soundness. We were able to get a great price as well as negotiate a few mechanical fixes for an older used car. The bank that they go through for financing doesn't try to sell your info and gives good rates. I don't have a single negative thing to say and I am picky!
Josh Karli01 Feb 2018
Adam and Jason were awesome when selling me my preowned 2013 Prius. I didn't feel rushed or pushed in my decision whatsoever. They worked out a great financial arrangement with me and the credit union that they used and I'm making a reasonable monthly payment on my new vehicle. It was nice that I did not get my Prius right away once I agreed to purchase it and put the money down because they took their time to thoroughly go through my vehicle and get it in tip top shape for me to drive away happy and safe. I'm definitely happy with my service and the treatment that I received here. We will consider back with my fiance to look for a car for him in the future.
Jennifer Delgado15 May 2019
I drove 3 hours from NJ to buy a car from Jason and I must say it was the most pleasant used car buying experience I have ever had. I have owned + purchased 40 cars in my lifetime but I have not ever been left with such a feeling of satisfaction and contentment after the transaction as I have been with this company. I highly recommend this establishment for the purchase of a clean, guaranteed, reliable vehicle. You will be as happy as I am.
J. Martin07 Feb 2019
The level of care service and detail you get from good guys auto is unheard of in today’s used car market. Jason will not let anything leave his lot unless it is in perfect A1 condition , something you rarely see anywhere. It’s hard to trust many dealers selling used cars today since many just want to instantly flip a car for a profit and never even service it but not here , you feel like your getting a brand new car or one of them pre certified vehicles from a big name dealership. I have purchased 4 cars from them and will never look anywhere else THANK YOU JASON and everyone at good guys. There name says it all they truly are good guys.
Jay V03 Jan 2019
You're never going to want to pay for your car to be fixed, lets face it. With that being said, I bring both my vehicles to them and haven't had a negative experience yet. They will make recommendations like every other garage but are courteous and respectful if you decline. Jason lent me use his personal vehicle once as my car was on the lift and I needed to retrieve a part from my house. If that's not a "Good Guy" I don't know what is. Do your research, educate yourself on the average cost of what your vehicle needs and you won't go anywhere else.
Sal X. Traction03 Jan 2019
I had recently got into a terrible car accident in which my car became totaled. After a few weeks I decided to go to Good Guys to purchase a new car. I told them exactly what I was looking for. They had worked within my budget, and made me feel extremely comfortable. If you are looking for a car that will leave you feeling worry free, go down to Good Guys Auto. Before, they sell you a car they will make sure everything is up to date including you will receive a FREE tank of gas! The best part is that they give you the run downs of the vechile. The staff is incredibly friendly. The staff also tends to follow up often. Overall, I’ll say they care dearly about there customers. I will recommend them to all my friends and family. Great business. Safe cars. Understanding. Patient. What more could you ask for ?
Jada Fort10 Jan 2019
I had a car detail done on my 8 year old SUV. It literally looks as good as brand new! The inside is spotless. The outside has no tar or debris and shines. I can’t believe I haven’t had it done sooner. Absolutely amazing job. So happy with the service and results! Thank you Good Guys.
Shannon Zielinski02 Jan 2019
I brought my fiance's car in for replacement brake pads and rotors. Spoke to Dean on the phone beforehand and he told me they would be able to get to the car on the following Thursday, a week away. Because we weren't using the car he said we could drop it off and if he could get to it before Thursday he would. the following Tuesday he had the car fixed a whole two days early with a full diagnostic of the car explaining how two of the brakes and rotors still had plenty of life in them and saved us hundreds of dollars. Dean was very friendly and I would highly recommend them to anyone in the area that needs service on their car. Almost any other shop I have dealt with would have just replaced all four brake pads and rotors without batting an eye.
Nolan Pelletier07 Mar 2019
When I was ready to pick up my car it was in top, almost factory condition .. new breaks, rotors, filter, full tank of gas, etc and even smelled brand new 😊 Thank you Adam and Jason! I love driving my car! I highly recommend doing business with Good Guys Auto House! The Good Guys Auto House get 5 Stars from me! Thank you!
Kate Schere17 May 2019
I bought a car from the Good Guys that I saw online through Carfax. There were no surprises when I arrived to test drive it. It is clearly a highly reputable shop that cares about its reputation and customers. They offer full service on location with a seemingly wide spectrum of services. What’s best is that since I was coming from out of town, the sales staff got the transaction completed quickly and let me return later on to update a few items noted on the car. I appreciated that as well as the open service they have after getting the car to ensure there are no lingering issues after purchase. I was able to come back after driving the car a bit and have them check out anything. Thanks Good Guys. I hope to be back, but not for a long time until I need another car!
seth gordon07 Mar 2019
I had to purchase a new car quickly after mine was totaled. I went to several dealerships looking for a replacement, and although others had lower prices, I felt the most confident that I was purchasing a reliable used car from Good Guys. They drove it to my mechanic in New Haven to be looked at and, when the mechanic found that one door wasn't opening, Good Guys had it fixed by the next day. They were patient with me while I coordinated things with my credit union and insurance company and I left feeling like I purchased an excellent used car for a reasonable price.
Sallie Carter18 Apr 2019
I made the appointment about 2 weeks prior and as we got closer I received a text as a reminder. The car was in for a complete tuneup, brakes, rear wiper motor, etc. they kept the car and were able to schedule all the vehicle recalls with the dealer. I can’t say enough about Good Guys, the staff, mechanics all very knowledgeable. I really appreciate the communication throughout the day on the cars status.
Kevin Palladino19 Sep 2019
When I hear the words honest mechanic, the only thought that NORMALLY comes to mind is that is clearly an oxymoron. Good Guys changes that & their name fits them perfectly! Jason & his team don't bilk you or try to make unnecessary repairs, they are reliable, priced fairly & professional! I love their text program they use that documents everything including with pictures for inspections - I highly recommend them.
Heather15 Aug 2019
I’ve been a customer for the last five years and can’t say enough good things about Jason, Dean, and everyone else at Good Guys. They’ve helped with everything from oil changes to brakes and a really tough to solve air conditioning issue several years ago. I always felt that I was being treated fairly and respectfully, and not being sold on work that didn’t really need to be done.
M Goldman10 Oct 2019
I have a 2006 Audi A8 as my daily driver and when my drivers side window regulator broke open, yes you read that right open I called my normal shop and couldn’t get an appointment, all the Audi spots were booked 3+ weeks. I kept saying my window is open it’s 30 degrees I can’t wait but no one could fit me in. A coworker suggested this place. I called on a Thursday got squeezed in for the Monday before thanksgiving, and got my car before thanksgiving. While in for the windows the car needed some more work I already knew about and that was handled as well. I’m extremely happy to have my car back and this place became my new shop. Thank you for saving my week I’m thrilled
Christopher Naughton08 Nov 2019
I want to say thank you to The Good Guys Auto House for everything they have done for me. I have had very bad experiences prior to finding them and I highly recommend them to anyone who needs or wants to purchase a vehicle. They are very friendly and they actually care about you.
Fred Orellana12 Feb 2020
I bought a truck here and it was the first time that the people were truly honest and if I had any problems, no problem they would fixed it. I didn't have any problems and just took it in for first oil change, under coating, and anything else that was needed. They did an excellent job! I would recommend this place to anyone that needs mechanical work on there vehicles. Or looking to buy a use vehicle. They are truly a nice bunch and totally honest!!! My truck and my other vehicles will continue to go to Good Guys Auto House for all their mechanical needs!
Mary Maloney17 Oct 2019
I was an hour early for my appointment and because it was in the morning they were able to get me right in. Customer service did not disappoint. They said it would take an hour and an hour later I was ready to go. They were very friendly and very helpful. Definitely will be back. The waiting room was also very clean and comfortable. They had complimentary snacks if you got a little hungry while you waited. I had a gift certificate and they were more than happy to honor it. Their name says it all "Good Guys Auto House"
frosty fairy17 Oct 2019
We purchased a 2011 Subaru Outback Sport and it was delivered like a new car. My son took it right out the Utah and put right to the max miles on it against the warranty. He had and issue and had to take it to a Subaru dealer for repair and within 24 hours the owner sent a check out to cover the repair. We could not be more pleased with the professionalism that was exhibited. We would not hesitate to purchase another vehicle from truly GOOD GUYS!
Isaac R31 Jan 2020
They guys at Good Guya Auto are awesome. I bought a 2017 Subaru Legacy from. The owner was amazing on the test drive. He never tried to force me to buy the car. I was out of the country when my warranty expired and when I got back I had minor issue with my bumper. I brought it to them and they took care of it no problem. I will not hesitate to buy another car from them.
Dnell 8826 Feb 2020
I have a 2006 Audi A8 as my daily driver and when my drivers side window regulator broke open, yes you read that right open I called my normal shop and couldn’t get an appointment, all the Audi spots were booked 3+ weeks. I kept saying my window is open it’s 30 degrees I can’t wait but no one could fit me in. A coworker suggested this place. I called on a Thursday got squeezed in for the Monday before thanksgiving, and got my car before thanksgiving. While in for the windows the car needed some more work I already knew about and that was handled as well. I’m extremely happy to have my car back and this place became my new shop. Thank you for saving my week I’m thrilled
Christopher Naughton28 Nov 2019
I bought a truck here and it was the first time that the people were truly honest and if I had any problems, no problem they would fixed it. I didn't have any problems and just took it in for first oil change, under coating, and anything else that was needed. They did an excellent job! I would recommend this place to anyone that needs mechanical work on there vehicles. Or looking to buy a use vehicle. They are truly a nice bunch and totally honest!!! My truck and my other vehicles will continue to go to Good Guys Auto House for all their mechanical needs!
Mary Maloney30 Oct 2019
They guys at Good Guya Auto are awesome. I bought a 2017 Subaru Legacy from. The owner was amazing on the test drive. He never tried to force me to buy the car. I was out of the country when my warranty expired and when I got back I had minor issue with my bumper. I brought it to them and they took care of it no problem. I will not hesitate to buy another car from them.
Dnell 8821 Feb 2020
We purchased a 2011 Subaru Outback Sport and it was delivered like a new car. My son took it right out the Utah and put right to the max miles on it against the warranty. He had and issue and had to take it to a Subaru dealer for repair and within 24 hours the owner sent a check out to cover the repair. We could not be more pleased with the professionalism that was exhibited. We would not hesitate to purchase another vehicle from truly GOOD GUYS!
Isaac R31 Jan 2020
I was an hour early for my appointment and because it was in the morning they were able to get me right in. Customer service did not disappoint. They said it would take an hour and an hour later I was ready to go. They were very friendly and very helpful. Definitely will be back. The waiting room was also very clean and comfortable. They had complimentary snacks if you got a little hungry while you waited. I had a gift certificate and they were more than happy to honor it. Their name says it all "Good Guys Auto House"
frosty fairy14 Oct 2019
